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title: "Dealing with Unsuccessful Transfers"
canonical: "https://docs.rubiconwater.com/space/WDNC/2053800224/Dealing%20with%20Unsuccessful%20Transfers"
format: markdown
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> Macro (toc)

Transfers may be unsuccessful for a variety of reasons. For example, the transfer file may be too large, or the connection may fail. You can click **Edit** and add a comment to indicate the reason for any problems.

You can correct an unsuccessful transfer by regenerating and re-sending the extract as follows:

# Repeating the extraction and transfer process:

1. In the Extracts module, select the dataset extract that you need to re-extract.
2. Click **Generate Dataset Extract**. The Extract tool opens with the dataset details and the extraction period already entered. Use the extraction tool in the Datasets module if you need to modify the extraction period. See [Generating WDTF Dataset Extracts](https://rubiconwater.atlassian.net/wiki/spaces/WDNC/pages/2053800314) for details.
3. Select **Include Transfer** to send the extract to the transfer recipient.
4. For WDTF datasets, you can select **Force Metadata** to include any related metadata.
5. Click **Run Now** to run the extraction and initiate the transfer.

# Marking an Extract as *Acknowledged*

If a transfer has a status of *Failed*, you can manually change the status to *Acknowledged*. This indicates that you are aware of the problem with the transfer and makes it easier to find new failed transfers.

If you have scheduled regular extracts, the next extract will include any data that would have been in the failed transfer.

**To set a WDTF Extract status to Acknowledged**

1. Select the *Failed* dataset extract in the extracts list. Use the **Find** tool to search for the extract if necessary.
2. Click **Acknowledge Extract** to set the status of the original file to Acknowledged.

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