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title: "Managing Report and Task Status"
canonical: "https://docs.rubiconwater.com/space/RptNC/1986888983/Managing%20Report%20and%20Task%20Status"
format: markdown
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> Macro (toc)

# Task Status

The current status of a report task is listed in the Status column in the Scheduled Reports and Tasks module. These are the possible statuses for reports and tasks:

| **Status** | **Description** |
| --- | --- |
| Running | The process is currently running. Note that some tasks and reports may take some time to run |
| Idle | The process is not running |
| Failed | The process has failed. Contact Rubicon Support to resolve this issue. |

# Resetting a Report or Task

## Manually Resetting a Report or Task

You can reset a report or task if its status is *Running* or *Failed*.

If a task or report fails, or does not complete, it will not be rescheduled until it has been reset. Resetting a running or failed report or task sets the status to idle and allows the task to run again at the next scheduled time.

**To reset a report or task:**

1. In the Scheduled Reports and Tasks module select the report or task that you want to reset.
2. Click **Reset** to reset the report or task. The status will change to *Idle*.

## Automatically resetting and rescheduling tasks

If a task or report runs without completing for too long, the system will automatically reset the task, reschedule it for its next scheduled run time and log an audit message. This will happen if:

- The task has been running for more than a day
- The task is still running at its next scheduled start time.
- The task is still running but has exceeded its specified timeout period.

### Set the Scheduler task timeout

You can control the timeout period for individual reports or prevent a report from being reset by configuring the Scheduler task timeout setting for that report.

- To set a timeout, set the *Scheduler task timeout* attribute value for the report in seconds. You can do this in the<span style="color: #ff5630"> </span><u><span style="color: #ff5630">[Attribute Editor Module](https://rubiconwater.atlassian.net/wiki/spaces/CFGNC/pages/2000847904)</span></u><span style="color: #ff5630"> </span>or in the<span style="color: #ff5630"> </span><u><span style="color: #ff5630">[Objects Module](https://rubiconwater.atlassian.net/wiki/spaces/SMNC/pages/2000979029)</span></u><span style="color: #ff5630">. </span>See<span style="color: #ff5630"> </span><u><span style="color: #ff5630">[Adding a New Attribute Value to an Object](https://rubiconwater.atlassian.net/wiki/spaces/CFGNC/pages/2001568023)</span></u><span style="color: #ff5630"> </span>or<span style="color: #ff5630"> </span><u><span style="color: #ff5630">[Working with Object Attributes](https://rubiconwater.atlassian.net/wiki/spaces/SMNC/pages/2000979142)</span></u><span style="color: #ff5630"> </span>for more details.
- To disable automatic rescheduling of this report, set the *Scheduler task timeout* attribute value to zero, or to a negative value.

# Cancelling a report or task

Cancel a report or task to remove it from the schedule. If you need to run a report again, you must reschedule it.

To cancel a scheduled report or task select the report and click **Delete**. The report will be permanently removed from the schedule.

# Suspending a report or task

Suspend a report or task to leave it on the scheduler list but prevent it from running.

To suspend a scheduled report:

1. Select the report, open the Schedule tab and click **Edit** to edit the report publishing details.
2. Clear the **Recurring** checkbox.
3. Click **Save** to save your changes.

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