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title: "Configuring Emergency Stop and Presets"
canonical: "https://docs.rubiconwater.com/space/PNC/2051866852/Configuring%20Emergency%20Stop%20and%20Presets"
format: markdown
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> Macro (toc)

# Enabling or Disabling Emergency Stop

Set the **Customer Emergency Stop** parameter to *Yes* or *No* to enable or disable the Emergency Stop function for the Irrigator Portal and the IVR phone interface. This parameter can be set at the System, Group, Area, and Outlet levels. The setting on the most specific level applies - for example, the setting on the Outlet overrides the setting on the Area.

If this is enabled, any user with SP_OPERATOR role for the outlet can activate the emergency stop.

# Enabling or Disabling Emergency Stop for TCC Partial Orders

Set the **Disable Emergency Stop of TCC Partial orders** parameter to *Yes* to prevent irrigators from emergency-stopping orders at outlets where TCC mode is set to *Partial*. The parameter is set to *No* by default. 

> ℹ️ **Note**
> ℹ️ 
> ℹ️ This will apply to Irrigator Portal and to CustomerConnect.

# Configuring Emergency Stop Behaviour

You can control what happens when an order is stopped using the **Emergency Stop** feature in the Irrigator Portal, the IVR system, and the Orders module. The options are:

- Stop the order immediately and disable any existing presets for the outlet. This means that any future orders for the outlet will not be delivered unless the presets are re-enabled. The planner can re-enable the presets in the Preset screen for the outlet in SCADAConnect Desktop or SCADAConnect Mobile.
- Stop the order immediately but don't disable presets. This means that any future orders that are due for the outlet will be delivered as expected.

This behaviour is controlled by an attribute on the outlet: **Disable Presets On Emergency**. This is set to *No* by default which means that presets will not be disabled after an emergency stop.

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