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title: "Creating a Web Portal Announcement"
canonical: "https://docs.rubiconwater.com/space/MSGNC/2008645724/Creating%20a%20Web%20Portal%20Announcement"
format: markdown
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> Macro (toc)

Use the **Publish to Portal** delivery method for a message to create announcements that are displayed in the web portal and in CustomerConnect if the viewer has registered for the comm type. You can also include an attachment with these messages that customers can download from the web portal.

Customers can register to receive messages as announcements by choosing the **Web** delivery type in the web portal.

# Publish an Announcement to the Web Portal:

1. In the Customer Comms module create a new message using a comm type. See [Sending a Message](https://rubiconwater.atlassian.net/wiki/spaces/MSGNC/pages/2008645698) for details of creating a new message.
2. Choose **Publish to Portal** as the delivery type
3. Set the **Expiry Date** to specify how long the message should be displayed.
4. If you want to add an attachment, click the **Attach** button beside the **Document** field and choose an attachment. You can add one attachment per message. A link to the attachment will be displayed immediately below the message in the web portal Announcements section.
5. Click **Send** to send the message.

# Remove an Announcement from the Web Portal

Announcements will be removed automatically when the message expires. To remove an announcement immediately, open the message and click the **Expire Now** button beside the message expiry date.

> ℹ️ **Note**
> ℹ️ 
> ℹ️ You can automatically create announcements about maintenance schedules in the [https://rubiconwater.atlassian.net/wiki/spaces/NWNC/pages/2000978886](https://rubiconwater.atlassian.net/wiki/spaces/NWNC/pages/2000978886). See <u>[Creating a Maintenance Schedule](https://rubiconwater.atlassian.net/wiki/spaces/NWNC/pages/2000978917)</u> for details.

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