---
title: "Correcting, Accepting, and Adjusting Meter Readings"
canonical: "https://docs.rubiconwater.com/space/MNC/2017787905/Correcting%2C%20Accepting%2C%20and%20Adjusting%20Meter%20Readings"
format: markdown
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> Macro (toc)

- *Correct* a reading if it has been entered incorrectly.
- *Accept* a reading if you are prepared to accept a metered usage that does not match the estimated usage.
- *Adjust* a reading if you want to change either the metered usage or the meter reading.

> ℹ️ **Note**
> ℹ️ 
> ℹ️ To delete or make changes to metered usages that have already been saved, use the <u>[Meter Reading History Module](https://rubiconwater.atlassian.net/wiki/spaces/MNC/pages/2011168769)</u><u>.</u>

# Correcting mistakes in readings

If you enter a meter reading incorrectly and want to correct or delete it, you can do so directly in the Entries table before you save the entries. See <u>[Entering a Meter Reading](https://rubiconwater.atlassian.net/wiki/spaces/MNC/pages/2017722369)</u> for more details.

# Accepting variations between usages

Readings where the estimated usage or the allocation remaining do not match the metered usage have the relevant column highlighted in red. When this happens, you must either correct the reading, create an adjustment, or accept the meter reading variation. For example, you might accept an inconsistency if you know that the flow delivered to the customer was less than what they had ordered.

See <u>[Estimated Usage and Metered Usage](https://rubiconwater.atlassian.net/wiki/spaces/MNC/pages/2011234305)</u> for details of how these inconsistencies are determined.

To force an adjustment, select the **Adjustment Required** checkbox when you enter a reading.

## Accept a meter reading:

If there are uncorrected variations in your entries, the Meter Reading Adjustment form opens automatically when you save your entries.

> ℹ️ **Note**
> ℹ️ 
> ℹ️ The Meter Reading Adjustment form also displays the meter reading history for the current meter so you can review the meter reading history before you adjust or accept a reading.

1. In the Meter Reading Adjustment form choose **Accept value** to accept both the reading and the calculated usage.
2. Select a **Reason** for accepting the variation.
3. Click **Save** to save your entries.

# Modifying the usage or the next reading start

If you want to record a usage that is inconsistent with the calculated usage, you must create an adjustment.

> ℹ️ **Example**
> ℹ️ 
> ℹ️ You might adjust the usage if you want to discard or change a usage that is not suitable for charging to the customer. For example, you may be aware that the meter is not taking accurate readings.

**Step 1**

In the Meter Reading Adjustment form choose **Lodge Adjustment** to edit the adjustment details.

**Step 2**

Enter the following details. You can enter an **Adjusted Usage**, or a new **Next Reading Start**, or change both values to create two adjustments.

| **Property** | **Description** |
| --- | --- |
| Adjusted Usage | Enter the actual metered usage to record for this outlet and this period. |
| Reason | Choose a reason for the adjustment from the drop-down list |
| Next Reading Start | Enter the value that will be displayed as the **Previous Reading** when the next meter reading entry is made for this outlet.<br>Note, if you are replacing or resetting a meter you should create a new adjustment meter reading entry manually, see <u>[Replacing or Resetting a Meter](https://rubiconwater.atlassian.net/wiki/spaces/MNC/pages/2017853441)</u> for the correct procedure to follow. |

**Step 3**

Click **Save** to save your entries.

**See also:**

Use the <u>[Meter Reading Variations Report](https://rubiconwater.atlassian.net/wiki/spaces/RptNC/pages/1986921023)</u> to generate report on meter reading adjustments.

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